What to expect?

We get many questions from our clients on how this process works, to make it clear you can see below what you can expect in simple steps.

Step 1: Have your fingerprints taken

Fill out all the necessary information required and confirm that all of your information is entered accurately. Provide the necessary documentation to confirm your identification and have your fingerprints taken.

Step 2: Indicate the reason or organization requesting fingerprints

Inform us what the reason for getting the certified criminal record check.

Examples:

  • Adoptions (Canadian and International)
  • Foreign travel (Visas, U.S. Waivers, Border Crossing)
  • Employment (specify the job title and the name of the employer)
  • Volunteer work (specify the job title and the name of the business/organization)
  • Applications for immigration to Canada
  • Applications for Canadian Citizenship
  • Applications to obtain a criminal record to apply for a record suspension
  • Name change
  • Permanent residency in foreign countries (all countries except Canada)
  • Requests under the Privacy Act (criminal record report will not contain the RCMP seal)
  • Indicate the reason for the criminal record check because the release of information may differ depending on the reason for the check.
  • If you are applying for a vulnerable sector check, you must also provide the name of your employer, the title of the position and the description of how the position deals with vulnerable persons.

Optional: Verify the status of your application

Canadian Criminal Real Time Identification Services (CCRTIS) receives a high volume of requests and replies to them in the order they are received. Contact us only if your application has taken longer than the processing times indicated. Provide the following information:

  • Your full name
  • Your date of birth
  • The date your application was submitted to CCRTIS
  • Provide the reason for the criminal record check and specify if the application is for a vulnerable sector check
  • A phone number where you can be reached on weekdays during the day
  • The document control number (DCN), if available
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